Frequently Asked Questions

How often should I have my aquarium professionally cleaned?
Think of your aquarium as a miniature ecosystem that needs regular balance checks. For most home aquariums, we recommend professional cleaning every 2-3 months. However, this "refresh rhythm" varies based on tank size, fish population, and filtration efficiency. Heavily stocked tanks may need monthly attention, while lightly populated ones might thrive with quarterly service. Our aquatic architects can assess your specific underwater world and suggest the perfect maintenance schedule.
Our aquatic revival service is a symphony of care! We perform glass cleaning (erasing algae's artistic attempts), gravel vacuuming (removing hidden waste), filter maintenance (rejuvenating your water's lifeline), water testing (decoding your aquarium's chemistry), water change (refreshing without shocking), decorations cleaning (restoring vibrant aesthetics), and equipment check (ensuring technological harmony). We also provide personalized recommendations for optimal aquatic health and can treat common water issues. Think of us as your aquarium's spa day, health check, and home improvement service rolled into one.
Absolutely! Fish safety is our north star. We practice the "gentle guardian" approach—cleaning with fish remaining in their home whenever possible. Our specialists use techniques that minimize stress, maintaining water parameters within the comfort zone of your aquatic companions. We never replace all water at once (a rookie mistake that can shock fish systems), and our equipment is sanitized between visits to prevent cross-contamination. Our cleaning choreography is designed to refresh their environment while respecting their routines—think of it as tidying a room while the resident relaxes undisturbed.
Time is like water—it flows differently for each tank! For standard home aquariums (20-55 gallons), our aquatic artisans typically spend 45-90 minutes performing their magic. The duration depends on your tank's size, condition, complexity, and specific needs. Heavily planted aquascapes or neglected tanks may require our extended performance. Reef tanks, with their delicate choreography of coral and chemistry, might command 2+ hours of attentive care. We'll provide a time estimate before starting, ensuring our underwater restoration fits seamlessly into your schedule.
Yes! We're the aquatic first responders for your underwater emergencies. Water suddenly cloudy? Filtration system failing? Mysterious fish behavior? Unexpected algae invasion? Our aquarium paramedics are ready to rush to your rescue. We prioritize emergency calls and strive to respond within 24 hours—often sooner. We understand that in the delicate balance of aquatic life, time matters. Our emergency kit includes portable water testing equipment, replacement parts for common systems, and the expertise to quickly diagnose and address urgent situations. Your aquatic world deserves rapid response when trouble bubbles up.
Absolutely! Consider us the algae whisperers. Persistent algae isn't just an invader—it's a messenger indicating imbalance in your aquatic ecosystem. Our approach goes beyond temporary removal; we decode the underlying causes of your green (or brown, or black) dilemma. We'll analyze lighting duration, nutrient levels, filtration efficiency, and bioload to craft a custom algae assassination plan. Solutions might include adjusting light schedules, introducing beneficial competitors, recommending specific filtration upgrades, or suggesting natural algae-controlling tank mates. We've transformed countless pea-soup situations into crystal waters, giving your fish the clear views they deserve.
We offer both paths to pristine waters! Our "Aquatic Concierge" maintenance contracts provide scheduled care at discounted rates, with options ranging from bi-weekly to quarterly visits. These relationships allow us to truly understand your tank's personality and prevent issues before they surface. For the commitment-shy, our one-time "Refresh & Revive" service delivers a comprehensive cleaning with no strings attached. Many clients begin with a one-time service to experience our expertise before diving into regular maintenance. Whichever tide you choose to ride, our standards of excellence remain ocean-deep.
We conduct a comprehensive water chemistry symphony, examining the crucial invisible elements that dictate aquatic health. Our standard testing suite includes pH (acidity/alkalinity balance), ammonia (the silent killer), nitrite (the dangerous intermediate), nitrate (the end-product pollutant), GH (general hardness), KH (carbonate hardness/buffering capacity), and temperature. For saltwater realms, we add conductivity/salinity, phosphate, and calcium tests. Premium services can include testing for oxygen levels, TDS (Total Dissolved Solids), and specific trace elements. We don't just collect numbers—we interpret this chemical story to provide actionable insights for your aquarium's ongoing narrative.
Indeed, we're the maritime moving specialists! Whether you're relocating across the room or across town, our team executes safe transport protocols that minimize stress for your aquatic family. For new setups, we're the birth coaches of your underwater world—guiding you through equipment selection, optimal placement, hardscape design, cycling procedures, and gradual stocking plans. Our "Aquarium Genesis" service handles everything from concept to first fish introduction. We particularly shine with difficult installations like wall-embedded tanks or custom configurations. Even if you've purchased equipment elsewhere, we can ensure it's assembled for maximum efficiency and aesthetic impact.
We navigate all waters with equal expertise! Our team includes specialists in both freshwater and marine environments, understanding the unique demands of each aquatic domain. From the delicate chemistry of reef systems to the specific challenges of planted freshwater landscapes, we bring specialized knowledge to every tank. Our saltwater wizards understand the intricate dance of coral requirements, protein skimmer optimization, and calcium reactors. Our freshwater gurus know the secret language of planted substrates, CO2 systems, and community fish dynamics. Whatever your water's salinity, our mission remains constant: creating thriving underwater worlds that captivate both inhabitants and observers.
Professional Aquarium Cleaning

Bringing Clarity to Your Underwater World

Welcome to Sivihey - where aquatic artistry meets meticulous maintenance. Born from a ripple of passion and a wave of expertise, our journey began when a group of marine enthusiasts noticed how many aquarium owners struggled with the delicate balance of maintaining their underwater ecosystems.

What started as friendly advice shared among fellow aquarium lovers has evolved into a professional service that transforms cloudy glass boxes into crystalline windows to vibrant aquatic worlds. We've navigated the currents of the industry to become the premier aquarium cleaning specialists in the region.

Our team comprises dedicated aquarists who understand that an aquarium isn't just a container of water and fish—it's a living, breathing ecosystem that requires attention, knowledge, and care to thrive.

Our Mission

To revitalize aquatic environments by providing exceptional cleaning services that enhance the beauty, health, and longevity of your underwater sanctuary, allowing both aquatic life and owners to flourish in harmony.

Our Aquarium Cleaning Process

The Sivihey Difference

At Sivihey, we don't just clean aquariums—we orchestrate aquatic transformations. Our approach is both scientific and artistic, combining technical knowledge with a genuine appreciation for the aesthetics of underwater landscapes.

Every aquarium possesses its own unique personality and requirements. We've developed a tailored methodology that respects this individuality while ensuring comprehensive care across all types of setups—from modest freshwater tanks to elaborate marine environments.

Our Core Values

Ecological Responsibility - We use environmentally friendly cleaning methods and products that safeguard your aquatic life and the broader environment.
Transparency - Like the water we leave behind, our business practices are crystal clear. We educate our clients throughout the process.
Precision - From water parameters to filter maintenance, we leave nothing to chance, ensuring every aspect of your aquarium receives expert attention.
Passion - Our team's enthusiasm for aquatic life drives our commitment to excellence in every tank we service.
Schedule Your Aquarium Revival
  • Exclusive aquarium maintenance tips that even the fish would approve
  • First ripple on seasonal promotions and special cleaning packages
  • Troubleshooting guides that'll turn murky waters crystal clear
  • Species-specific care routines from the fins of our experts
  • Invitation to community events where aquatic aficionados gather